Thanks to its recent partnership, SCL now delivers the highly innovative Crittercism Mobile Application Intelligence solution, offering a complete view into crashes, services, and mobile transactions, as part of its customer experience solutions.

Crittercism rounds out SCL’s customer experience solutions portfolio, bringing to bear the power of cutting edge of mobile app performance technology. It combines with other leading tools delivered by SCL, such as IBM Digital Analytics for driving deeper customer engagement, and IBM Tealeaf for tackling the issue of cart abandonment.

The partnership complements our full customer experience and marketing solutions offering,” says SCL’s Managing Director Alan Hall. “In particular, the capabilities of Crittercism will work in tandem with our Customer Experience Analytics solutions enabling our customers to keep their fingers on the pulse of their mobile apps.”

From delivery to support

In addition to delivering solutions based on Crittercism technology, as part of the partnership SCL will offer its usual consulting expertise and insights, backed by first line support for Crittercism solutions.

Insights into the mobile experience

“Mobile marketing is ever more critical as smartphones and tablets prove to be the fastest growing end user computing device in world history,” says Alan Hall.

“This phenomenal trend demands that mobile teams leverage both mobile app performance management and analytics solutions to improve their overall mobile app strategy. That makes it imperative to put into place an effective strategy for both consumer and employee apps involving tracking operational and behavioural metrics. With Crittercism now part of SCL’s digital marketing suite, this is now entirely possible.” Hall concluded.

Find out more about Crittercism:

Crittercism Overview – world leading mobile App Performance Management

Crittercism Product Overview brochure