Whether it’s fixing a bug in time for Sport Relief’s TV launch or helping Autotrader see where to boost conversions, we’re in the job of keeping our customers happy and making their customers even happier.

  • Happier users help AIRMILES soar

    Challenge: AIRMILES, the popular travel loyalty scheme, wanted more insight into their customer behaviour to optimise their marketing. Solution: We helped them radically enhance their marketing analytics with Netinsight. They were able to use this new understanding customer behaviour to improve conversions. Result: They were able to reduce online errors by 50% and by improving…

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  • Silentnight sleep easy

    Challenge: Silentnight make or distribute most of UK’s beds and mattresses; producing and delivering around 2,000 a day. They wanted to support their intensive production schedule, manufacturing and logistics by implementing Oracle’s JD Edwards ERP system. But they couldn’t afford any downtime during the implementation. Solution: As testing consultants, we worked with them to ensure…

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  • Smiles for Sport Relief

    Challenge: Sport Relief came to us at the last minute because they wanted to be 100% sure their website could handle their donations on launch night. Solution: We tested Sport Relief’s website to destruction and after uncovering a serious error, we helped them fix it; giving the team reassurance it could handle donations concurrently across…

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  • 2nd Byte’s conversions up 18%

    Challenge: 2nd Byte, the automotive specialists and publishers of AutoTrader, wanted to move beyond seeing mere page views to really understanding user actions. Solution: We helped them implement Netinsight to understand their visitor’s behaviour; giving them insights they could share with car dealerships. Result: Online conversion rates improved by 18% for 2nd Byte’s customers. Helene Cameron-Heslop,…

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  • UNICEF visits up 19%

    Challenge: UNICEF wanted a better, cost-effective way to understand their donor community, encourage more donations and involve more supporters. Solution: We helped them implement Netinsight to track, measure and follow up their web campaigns. Result: Valuable insight into their donor’s behaviour showed UNICEF were to simplify their donation and ‘take action’ processes; providing a more…

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  • A sunny outlook for Villa Plus

    Challenge: Villa Plus made the switch from Google Analytics to IBM’s Digital Analytics (formerly Coremetrics) four years ago, but realised they were not using the software to its full potential. A change in Villa Plus’ marketing team sparked a desire to track and target customers more effectively and highlighted a technology skills gap that prompted…

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  • SCL scores a hat trick for Soccer Aid

    UNICEF UK appointed SCL to perform load testing to ensure the smooth running of its website and PayPal donation funnel for Soccer Aid 2014. Held every two years, this is the third Soccer Aid campaign SCL has supported. Background UNICEF UK’s fifth Soccer Aid fundraising match was played at Old Trafford in March 2014 in…

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  • SCL’s load testing helps Norgine upgrade to JD Edwards’ hosted solution

    Before rolling out the HTML upgrade of it’s JD Edwards ERP software, specialist pharmaceutical company Norgine wanted to be assured it could cope with the day to day strain of 650 users. They called on SCL to perform the load testing. Background Norgine, the ‘go to’ European specialist pharma company provides expertise and ‘know how’…

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  • ACTIA improve product quality with CodeSonar

    As specialists in vehicle on-board systems, the ACTIA Group’s fleet management team works with vehicle manufacturers and fleet managers to provide on-board systems to track vehicles, ensuring they adhere to stringent quality, safety and environmental standards. With the help of SCL, ACTIA implemented CodeSonar to ensure the quality and performance of these devices by tackling…

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  • SCL helps Trinity Mirror re-engage digital readers

    SCL helps Trinity Mirror re-engage digital readers by developing a system that makes use of the download data captured in its mobile app analytics, acquisition and marketing platform.

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  • Better data helps Harrow College online student recruitment

    Harrow College use SCL’s digital marketing services to aid online student recruitment with better data

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